VOXENTIS PLATFORM
Voxentis Voice
Intelligence Platform
Voice agents that turn conversations into completed business workflows at inbound, outbound, any industry, any size
Built on LuMay Agentic AI Solutions Platform
Voice Interface. Intelligence. Execution
Voxentis is the voice execution layer of the LuMay platform at combining the same Core Engine, connectors, governance, and analytics into every agent
Voxentis is the voice execution layer built on the LuMay Agentic AI Solutions Platform. It uses the same LuMay Core Engine, technical connectors, business adapters, governance, analytics, and deployment layers that power LuMay's broader agent portfolio.
Voxentis helps businesses launch secure, industry-fit voice agents faster. Each agent can speak naturally, understand intent, orchestrate tasks, connect with business systems, update records, trigger follow-ups, escalate when needed, and measure outcomes.
From healthcare, dental, vision, logistics, nonprofits, IT support, sales, customer operations, and field service at Voxentis adapts to your workflow, systems, rules, and goals.
Voice is the interface. Intelligence understands the task. LuMay Core Engine orchestrates the work. Voxentis voice agents get it done.
Platform Architecture
Every Layer Working Together
Seven purpose-built layers that take every voice conversation from first word to completed business outcome
Voice Interface
Natural, human-like voice powered by your choice of STT and TTS providers, or a realtime voice model in Fast mode. Speaks the language you set per agent and captures intent in real time.
LuMay Core Engine
The flow engine shared across the LuMay Agentic AI Solutions Platform. It follows each agent’s defined flow step by step, checks every answer, and switches between topics, so the model never has to guess what comes next.
Voice Flow Builder
Design how every call is handled, from greeting to final outcome. Use the visual flow editor, a single prompt, or an XML agent definition that the flow engine follows step by step.
Technical Connectors & Business Adapters
MCP servers, REST APIs, and pre-built connectors to your CRM, calendar, ticketing, e-commerce, and more. Real-time system access during every conversation.
Governance & Trust
Every action audited. Every escalation traceable. Role-based access, consent messages, log redaction, and read-back confirmations built in.
Analytics & Outcomes
Call-level metrics, sentiment scoring, quality scores, tool usage, latency, and repeat callers across every agent and every call.
Deployment & Operations
Multi-tenant architecture, agent versioning, SSO, RBAC, observability, and production-grade reliability at any scale.
BUILT FOR YOUR INDUSTRY
Any Industry. Any Workflow
Voxentis adapts to your workflow, systems, rules, and goals at not the other way around
Turn Every Call into a
Completed Business Action
Voice agents that listen, understand, act, update, and move your business forward - inbound, outbound, any industry, any size.